Please place the remote control within 10 cm of the device, press the “return” and “home” buttons on the remote control simultaneously until the indicator light begins flashing. This means that the remote control has entered the pairing mode. When a "Ding" sound is heard, the connection is successful. If the pairing fails, it will exit after 30 seconds, please repeat the above steps after the exiting.

No, it's not. "XGIMI Assistant" works for none-android-based models, such as XGIMI H2 .MoGo Pro+ is installed with the Official Google Android TV system, " Android TV" app as a better option:Please download "Android TV" app on your phone and pair it with the MoGo Pro+ projectors under the same Wifi signal. The phone remote in On the GoPlease refer to the below Youtube link for the guide video: https://www.youtube.com/watch?v=aSMj6YuciFQ

Yes.
MoGo Pro+ is installed with the Official Google Android TV system, "Android TV" app as a better option: For iPhones users, please download "Android TV" app on your phone and pair it with the MoGo Pro+ projectors under the same Wifi signal. The phone remote is On the Go. For Android Phones users, XGIMI team is working on a new tool for further update, please stay tuned. Please refer to the below Youtube link for the guide video: https://www.youtube.com/watch?v=aSMj6YuciFQ

XGIMI remote makes everything simple:
1. Power button: turn MoGo Pro+ on/off via simple one-click
2. Settings shortcut: shortcut for projector setups--3D video Setup/Image Settings/Sound output/Keystone Correction/All settings
3. Voice control: with the official Android TV system in MoGo Pro+, you are able to use the Voice control to search everything conveniently.
4. Volume button: adjust volume up/down (focus feature)
5. Menu buttons: while playing any videos, one-click on the menu button to customize video setup
6. Function key at the button of XGIMI Remote: The volume buttons will swicth to Focus feature when the function key is switched to the right side.

Yes, you can connect your external speakers to MoGo Pro+ via HDMI (arc), AUX jack, and Bluetooth. PS: Bluetooth speaker connection Settings- Remotes & Accessories- Add accessory- Find your Bluetooth speaker and pair it with MoGo Pro+

Yes, you can enjoy music on MoGo Pro+ via Bluetooth.
1. Connect MoGo Pro+ with your phone in the Bluetooth setting.
2. After successfully paired, you're free to enjoy awesome music on MoGo Pro+.
3. (Optional): Press and hold the power button on the remote control- Display Off

Click the menu button on the remote control to set up your habits when playing videos: Repeat mode, Save Playlist, etc.

1. When playing videos, one-click on the "shortcut" button on XGIMI remote: 3D video setup
2. Choose the corresponding 3D mode
3. When the screen is combined and a blurred picture appears, the 3D setup is completed.
4. Adjust the buttons on the 3D glasses until a clear image is seen through XGIMI 3D glassesPlease make sure the XGIMI 3D glasses is fully chargedTip: XGIMI 3D glasses is recommended for a better viewing experience.

Charging time: around 2-3 hoursPower on: Press the power button, one flash of the green LED light means the glasses have been turned on.Power off: Long press the power button for 3 seconds, the green LED light would flash for three times.Standby status: Over 5 seconds without 3D signal, glasses would automatically turn to standby mode, the green LED light would flash every 5 seconds. USB charging: Red indicator light on when charging, and it goes off after being fully charged. Low battery mode: when 3D glasses have low battery, the green LED light flashes five times continuously, then two times every 10 seconds. That means you need to feed it.

To use 3D glasses, the first press would turn it on, the second press would adjust the image quality, and keep pressing it to adjust the 3D effect on glasses until the image is clear. ( You need to choose the up/down 3D or left/right 3D effect when playing videos on the projector)

It's Google official ATV system with built-in Chromecast, so feel free to cast your favorite entertainment apps - movies music, games, live shows from your Android or iOS device, Mac or Windows computer. (Chromecast supported Apps)

Download "Google Home" on your phone and connect it with the MoGo Pro+ projector, you will see the screen-mirroring button at the homepage.

1. Install "Air Screen" from Play Store
2. Start "Air Screen" on MoGo Pro+
3. Use Airplay function to mirror your iPhone/iPad (Connected to the same Wifi network)

Yes, you can connect them to your XGIMI projector via the USB or HDMI port.

Yes, the built-in Chromecast allows your MoGo Pro+ to use the cast function of the web browser on PC:
1. Connect your PC & MoGo Pro+ to the same Wifi
2. Open Chrome browser - setting - cast - search for MoGo Pro+ projector - connect

Yes, you can download the APK first and install them via USB disk:
1. Copy the APK to the root directory of U-disk.
2. Find the apk file to install directly.

We are currently working on the BD process for Netflix. For now, you can download the XTV manager apk from the Google Play Store and use Netlfix on MoGo Pro+.

Yes, we have finished the BD process for Prime video, it would be available in the next firmware update, please stay tuned. For now, you can cast the Prime Video from your phone directly via Chromecast function.

One click for a movie Journey.For the first setup, please plugin the power supply and press the power button of MoGo Pro+ to start the initial setup.After finishing the initial setup, the Bluetooth remote is successfully paired, one click on the MoGo Pro+/XGIMI Remote controller will turn on the projector within 5 seconds.Tip: Unplug the power supply, long-press the power button of MoGo Pro+ for 3-7 seconds to turn off the projector completely.

Throw ratio is the ratio of the distance from the lens to the screen (throw) to the screen width, when the distance from the lens to screen is the same, the smaller the projection ratio is, the larger the screen can throw. Projection ratio: 1.2:1 MoGo Pro+ projects up to 300 inches, which meets various projection requirementsMoGo Pro+: 300 ANSI lumens: 40-120 inches for the best viewing experienceProjection ratio: 16:9Diagnoal size:38 inches @1m(1.8m*0.5m); 76 inches@2m(1.7m&0.9m); 114 inches@3m(2.5m*1.4m); 151 inches@4m(3.4m*1.9m); 189 inches@5m(4.1m*2.4m); 227 inches@6m (5m*2.8m)

MoGo Pro+ supports both automatically and manually focus feature. For further focus adjustment, please switch the function key at the button of XGIMI Remote, then use the volume buttons on XGIMI remote to adjust the focus maually.

Yes, XGIMI MoGo Pro+ supports both vertical and horizontal keystone correction automatically ( ±40 Degrees), it allows customers to install MoGo Pro+ at any available places. For further adjustment, please try the 4 point manual keystone correction.

Yes. The screen zoom feature allows MOGOPRO+ to adapt the screen better based on the various using requests.System setup- Projector settings-Keystone Correction-Screen Zoom.

In the Home page of MoGo Pro+, one click on the "Shortcut Button" on XGIMI remote control- HDMI version- HDMI1.4/2.0

Charging Time: Fully charge MoGo Pro+ projector for 3.5-5 hours. Charge it until the green indicator light goes off. (PS: When the green indicator light goes off, it means the battery is ≥ 90%)Battery Life: Users can watch 2 to 4-hour video (subject to actual usage) PS: The battery life various from different using environments, external environments, or using habits.

MoGo Pro+ will send the push notification of new firmware update at the homepage. One-click on the "Detail" button to update new firmware.If the notification is dismissed, please follow the below steps to check for new updates:
1. Check and confirm the stable WIFI signal
2. System routine: Settings- Device Preferences- About- System Update- Check for updateTip: Please don't interupt the update process, wait until the update complets automatically.

Settings- Device Preferences- About You'll find the system info like Device name; Model; Status(serial number); Kernel version; Build(firmware version); Temperature.

1. We recommend that you stream Netflix with a TV stick.
2. Following the guide for further instruction. Please do not hesitate to contact our customer service team to get the further instruction.

When you connect the HDMI device, the input page on MoGo Pro+ will show HDMI info. If it's not working, please try to restore the factory mode.

Automatical shutdown:
1. Check if the battery is depleted.
2. Check if the adapter is properly working?
3. Any error report before shutting down?
4. Check projector model and 12-digit SN number
5. Purchasing date, purchasing platform and order ID Please contact us with the above information for further support: service-uk@xgimi.com

Please contact us with the verified information for further check: service-usa@xgimi.com
1. A short video or some pictures that show your product problems
2. Product model and 12-digit SN number
3. Purchase date, purchase platform and order ID

Please try to use another power adapter to power the projector on, if it's still not working, please check the following details:
1. Check if fan work when plugged in
2. Check if the indicator light on the projector is on
3. Is there any Audio but without images? Please contact us with the projector model &12-digit SN & purchase info. for further support: service-uk@xgimi.com

1. Check if anything is blocking the wind outlet.
2. Check if the fan works properly.
3. Does it overheat within several seconds? If the problem still exists, please contact service-uk@xgimi.com for further help.

Please download the "Smart YouTube TV" from Aptoide. We are optimizing more functions based on current firmware and hardware.